Privacy Policy | Blooms by Becca

At Blooms by Becca, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and postal address when you complete our contact forms, make inquiries, or place orders.
Payment Information: Credit card details or other payment information when you make purchases. We do not store complete credit card information on our servers.
Event Details: Information about your event, including dates, locations, preferences, and other specifics related to your floral needs.
Usage Data: Information about how you interact with our website, including IP address, browser type, referring pages, pages visited, and time spent on the site.
Communications: Records of email, phone, or other communications between you and our team.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process and fulfill your orders and inquiries
Create and manage your account
Send you order confirmations, updates, and service-related communications
Respond to your comments, questions, and customer service requests
Understand your preferences to enhance your experience
Develop new products, services, and features
With your consent, send you marketing communications about our services, promotions, and events
Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

How We Share Your Information

We may share your personal information with:

Service Providers: Third-party vendors who help us operate our business, such as payment processors, email delivery services, and hosting providers.
Event Partners: With your consent, we may share relevant information with venues, photographers, and other vendors involved in your event.
Legal Requirements: When required by law, such as in response to a subpoena, court order, or other legal processes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience.

You can control cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to restrict or object to processing of your information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Email: booking@bloomsbybecca.com
Phone: 201-494-6222